Cancellation Policy

Notification Requirement

Clients are required to notify us of any cancellations at least 48 hours in advance of the scheduled service. Notifications can be made via phone or email.

Late Cancellations

Cancellations made within 48 hours of the scheduled service may incur a cancellation fee equivalent to 50% of the service cost.

No-show Policy

In the event that a client fails to show up for a scheduled service without prior notification, a fee equivalent to the full service cost may be charged.

Rescheduling

Clients may reschedule their service without any additional charges if done more than 48 hours prior to the initial appointment. Rescheduling within the 48-hour window may be subject to availability and may also incur additional fees.

Emergency Situations

We understand that unforeseen circumstances can arise. In case of genuine emergencies, we will consider waiving the cancellation fee upon receiving appropriate documentation or evidence.

Refund Policy

If a payment has already been made and the service is cancelled following our policy guidelines, the client may be eligible for a full or partial refund, depending on the notice given.

Communication

We highly value communication with our clients. If you have any questions or concerns regarding our cancellation policy or wish to discuss a specific situation, please reach out to our customer service team.

We ask our clients to respect the time of our professionals and understand that last-minute cancellations can impact their schedules and income. This policy helps us ensure that our services run smoothly and efficiently for all clients.

Note

This is a general cancellation policy, and specific terms might differ based on the nature of the service or individual agreements.